About BBBS of NYC

For over 110 years, Big Brothers Big Sisters of New York City (BBBS of NYC) has been supporting New York City's youth, providing them with the support and guidance of a one-to-one mentorship, which is overseen by the agency's team of program managers. Since 1904, BBBS of NYC has remained committed to serving children and youth with impactful mentoring experiences. We reach over 4,000 students every year through partnerships with schools, local organizations, and government agencies.

Together we work towards our vision: that all children achieve success in life. Our mission is to provide children facing adversity in New York City with strong and enduring, professionally supported 1-to-1 mentoring relationships with adults that change their lives for the better, forever. We partner with families, volunteers, organizations and the community to inspire positive change in all.

How to Apply:

Please submit your resume and cover letter with salary requirements to bbbsresume@bigsnyc.org and specify which job you are applying for in the subject line. You must submit a cover letter along with your resume in order to be considered for any of our available positions.

Compensation and Benefits:

• Salary commensurate with experience

• Comprehensive medical, dental, vision and life insurance coverage

• 15 paid vacation days year 1, 20 paid vacation days year 2 and after, 12 sick days, 3 personal days and 11 paid holidays • 403b Retirement employer contribution

• Training and Professional Development opportunities 

Associate Program Manager – Bilingual Spanish/English

TITLE:                       Associate Program Manager – Bilingual Spanish/English​

DEPARTMENT:         Community Based Mentoring

SUMMARY

Big Brothers Big Sisters of NYC seeks service oriented Associate Program Managers (Case Managers) to join our proven evidenced-based, community-based mentoring program. Associate Program Managers are responsible for facilitating high quality, high impact relationships between mentor-mentee pairs.  The ideal candidate has case management experience and is a dynamic communicator with a desire to learn more about how mentoring has the power to change lives. Responsibilities include supporting mentoring relationships between adult volunteers and youth; advising mentors, mentees and parents through on-going support and supervision; facilitating group activities that promote stronger mentoring relationships and support youth goal achievement; providing resources and referrals to youth, volunteers, and parents; and conducting intake interviews and assessments of youth applying to the program.   

RESPONSIBILITIES:

  • Supervise a caseload of clients and volunteers to achieve mutually successful mentoring experiences.
  • Provide on-going in person and phone supervision and support to mentors, mentees and parents.
  • Maintain professional records of all supervision contacts.  Monitor closely for safety, program compliance, goal achievement and program satisfaction; immediately address and resolve issues that may arise.
  • Regularly evaluate youth clients based on agency guidelines and specific program goals to assess outcomes.
  • Lead educational and recreational group activities and/or special projects for mentoring pairs and parents based on emerging needs.
  • Act as advocate for youth and families including information and referral, crisis intervention, and short term counseling.
  • Conduct client and parent psychosocial interviews, write assessments and collect supporting information from collaborating agencies, schools, etc. to determine disposition based on eligibility, needs, goals, and/or acceptance for agency services.
  • Conduct outreach presentations to external community agencies for appropriate client referrals.
  • Identify and communicate qualitative and quantitative success within the organization. 
  • Perform other agency and program related duties as needed.

QUALIFICATIONS:

  • Education: Bachelor’s Degree Required
  • Experience: 2 years’ experience working with youth preferred; case management experience preferred
  • Commitment to helping children achieve success in life
  • Strong interpersonal skills and ability to communicate verbally and in writing to individuals and groups
  • Ability to provide effective interviewing, assessment and case management skills
  • Ability to comply with applicable child safety requirements
  • Ability to promote an inclusive, welcoming, and respectful mentoring environment that embraces diversity
  • Excellent organizational skills, ability to manage caseloads and effectively work with clients
  • Must be proficient in MS Office: Word, Excel, & Outlook
  • Bilingual English/Spanish a plus                                                                

How to apply: Please send resume and cover letter to bbbsresume@bigsnyc.org. Resumes submitted without a cover letter will not be reviewed. Please include “Associate Program Manager" in the subject line.

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Special Events Manager

TITLE:                  Special Events Manager

DEPARTMENT:         Development

REPORTS TO:           VP, Special Events and Donor Cultivation    

  QUALIFICATIONS:

  • Bachelor’s Degree required
  • Minimum 5 years of event management experience with a proven track record of executing high profile fundraising events  
  • Excellent written and verbal communication skills and superior attention to detail
  • Proven track record of ability to multi-task, stay organized when facing multiple priorities with competing time and resources needs
  • Excellent computer skills including Microsoft Office, Word, Excel and PowerPoint
  • Raiser’s Edge, Convio, Illustrator, Photoshop & graphic design experience a plus
  • Ability to work with key stakeholders including Trustees, Event Committee members and staff to meet budget goals with a strong focus on ROI. Extended hours and weekend work required as necessary

 

POSITION OVERVIEW:

 

Big Brothers Big Sisters of NYC is seeking an experienced fundraising professional to serve as a Manager of Special Events overseeing a portfolio of revenue generating events. This position is part of a team that manages 9 fundraising events at Big Brothers Big Sisters of New York City, which generate more than $6MM in annual revenue. Reporting to the VP, Special Events and Donor Cultivation, the Manager of Special Events will serve as the lead for event planning, revenue generation, management, production and sponsorship opportunities. The ideal candidate will be creative and entrepreneurial, with the ability to execute high quality special events that meet or exceed annual goals. S/he will have exemplary relationship building skills and be excited by the responsibility of playing a critical role in securing funding for Big Brothers Big Sisters of NYC’s revenue goals.

 

KEY RESPONSIBILITIES:

  • Develop the overall planning and management of major fundraising events to include: budget management, acquisition, cultivation and retention of event participants, solicit corporate sponsorships, logistics, pre-and post-event follow up, committee recruitment and management of event committee/s, maintain timeline on all design/creative for event materials, etc.
  • Develop relationships and work closely with trustees, event chairs, committees, and honorees
  • Vendor management: oversee coordination of vendor production schedules (includes: venue contracts, collateral, save-the-dates, invitation design, media loops, printing and mailing, caterers, entertainment, photographers, videographers and consultants)
  • Track and manage ticket sales / sponsorships, draft correspondence and solicitation mailings, capture new donor information and execute sponsorship benefit elements
  • Develop and coordinate post-event analytics/evaluation to include return on investment analysis, to ensure continued success of events and sustainability
  • Provide proactive problem-solving while managing event logistics including auctions, signage, food/beverage, registration, volunteers, staffing, and talent. Also manage speaker’s remarks, transportation and hotel needs as necessary
  • Work with CMO to identify and implement ideas on effective marketing strategies and campaigns that appeal to the business community and beyond for events
  • Track event expenses and manage budget, produce event timelines and contact sheets
  • Responsible for researching and presenting potential new donor prospects and/or key industry stakeholders
  • Responsible for executing various administrative duties including preparations for meetings and events
  • Other development projects/events as assigned

 

 

 

 

 

 

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Special Events Intern

Special Events Intern Opportunity

Big Brothers Big Sisters of NYC (BBBS of NYC)

About BBBS of NYC: Big Brothers Big Sisters of NYC is the nation’s oldest and New York City’s largest youth mentoring organization, and has served as a model for one-to-one mentoring across the nation since 1904. Our mission is to provide children facing adversity in NYC with strong and enduring, professionally supported 1 to 1 mentoring relationships with adults that change their lives for the better, forever. We partner with families, volunteers, organizations and the community to inspire positive change in all.

Primary Purpose: Joining BBBS of NYC as the Special Events Intern is a great opportunity to gain valuable non-profit event planning experience. As a member of the events team, the intern will have the opportunity to play a key role in event production and engagement strategy on amazing events such as a GridIron Games at MetLife Stadium, ping pong tournament, casino night, gala, cocktail receptions, and 5K run/walk.

 

At the end of this internship, the Special Events Intern will have working knowledge of key event skills, including developing production timelines, planning processes, budgeting, and community outreach which he/she will be able to translate into future career opportunities.

 

The Special Events Intern reports to the Senior Special Events Manager. The ideal candidate will be someone who is looking to gain college credit for their work. The intern will receive necessary training and staff supervision. We require a commitment of 14-21 hours/week from January – May 2018.

 

DUTIES:

·       Assist with event logistics and work closely with Director of Special Events and Senior Special Events Manager

·       Have a key role in providing research for outreach and record keeping for donor and volunteer engagement

·       Provide integral support to event sponsors to coordinate collateral fulfillment

·       Assist with research and outreach for in-kind donations

·       Be involved with creative brainstorming on how best to utilize and capitalize on social media platforms

·       Provide administrative support and perform other job-related duties as assigned

 

KNOWLEDGE, SKILLS AND EXPERIENCE:

·       Previous event planning and fundraising experience a plus, not a must

·       Superior organizational and communication skills

·       Strong attention to detail and a demonstrated ability to take initiative

·       Excellent public relations and customer service skills in dealing with internal and external       constituents

·       Must enjoy working as a member of a team with an attitude of "pitch-in", and "no-job-is-too-small",    on multiple projects and handle pressure with grace

·       Proficient in Microsoft Office applications and strong internet skills required

·       Raiser's Edge and Convio experience a plus, not a must

WORKING ENVIRONMENT:

Standard office setting. Some heavy lifting (30lbs) required. Evening and weekend work required around event dates.

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Technology Director

TITLE:                   Technology Director

REPORTS TO             Chief Administrative Officer

QUALIFICATIONS:

Education:    Bachelor’s Degree or Master’s Degree in Information Technology or Computer Science; Advance Degree in Network Centered Computing.

Experience:   5 to 7 years of experience in an Information Technology, Information Systems and infrastructure management role.

Skills:             Software programming; project management; effective communication skills (verbal and written) and leadership skills.

 

COMPANY INFO:

Since 1904, Big Brothers Big Sisters of NYC has provided youth with the guidance of a one-to-one mentorship, which is overseen by the agency's team of program managers. BBBS of NYC has remained committed to serving children and youth with impactful mentoring experiences. We reach over 5,000 students every year through partnerships with schools, local organizations, and government agencies.

Together we work towards our vision: that all children achieve success in life. Our mission is to provide children facing adversity in New York City with strong and enduring, professionally supported 1-to-1 mentoring relationships with adults that change their lives for the better, forever. We partner with families, volunteers, organizations and the community to inspire positive change in all.

POSITION SUMMARY:

 

Big Brothers Big Sisters of NYC seeks a hands-on and innovative Information Technology Director to provide vision and leadership for developing and implementing technology initiatives.

 

The Technology Director oversees and supports all information technology applications, operation and maintenance of technology infrastructure systems and services for the organization ensuring optimum productivity and quality.

 

RESPONSIBILITIES:

  • Maintain databases, client user interfaces and all client/server applications currently operating within the organization simultaneously accessed by 80+ users.  Respond to the technological needs of users and coordinate to troubleshoot day-to-day issues.
  • Project leader in the design and implementation of new applications and enhancement of current applications. Complete project reports, analysis and documentation, database programming, UI design and migration of systems to new platforms. Experience with Mobile App development and maintenance is a plus. Also includes mass email systems implementation for Agency marketing and outreach.
  • Responsible for managing and negotiating with 3rd party vendors to provide the highest level of value and stability of services to the organization.
  • Lead, develop and mentor 1 full-time staff member to provide quality services.
  • Troubleshoot the network and all other hardware problems for 80+ users.
  • Oversee the maintenance of the Agency website, coordinating with different departments for their inputs and updates as needed. Droople experience a plus.
  • Responsible for setting priorities, recommending strategies, and making tactical improvements in the service and delivery of IT projects, maximizing use of applicable technology in all areas of the Agency.
  • Responsible for purchasing, installing, upgrading and maintaining all computer hardware, computer software, phone systems and other technology equipment. 
  • Organize and manage staff trainings on the Innovative Database, Word, Excel, Outlook and PowerPoint and other software as appropriate where needed, working with the Training department as applicable.
  • Agency specific software currently deployed; Office 365, Sage Accounting, Raiser’s Edge development software, Innovative Mentoring database, Droople platform utilized for Agency Website,

Native Mobile phone application.

How to Apply:

Please submit your resume and cover letter with salary requirements to bbbsresume@bigsnyc.org, Attention: Technology Director. You must submit a cover letter along with your resume to be considered for any of our open positions.

 

Compensation and Benefits:

§  Salary commensurate with experience

§  Comprehensive medical, dental, vision and life insurance coverage                                  

§  15 paid vacation days year 1, 20 paid vacation days year 2 and after, 12 sick days, 3 personal days and 11 paid holidays

§  403b Retirement employer contribution

§  Training and Professional Development opportunities 

 

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Director, College and Career Success Program

TITLE:                        Director, College and Career Success Program

PROGRAM:              Education Initiative

REPORTS TO:         Chief Program Officer

 

The Education Initiative at Big Brothers Big Sisters provides the resources and support our mentored youth (“Littles”) need to achieve academic success.  The Initiative offers wrap-around services directly to BBBS youth and leverages the mentoring relationship to support grade-level success and college and career readiness.  Our programming includes workshops, academic coaching, SAT test preparation, and college tours. 

 

 

RESPONSIBILITIES:

The Director of our College and Career Success program will plan and manage all aspects of BBBS of NYC’s College Success Program with a focus on supporting youth to persist through college.  The role will include designing and implementing strategies and interventions as well as working directly with 1st year college students.    To accomplish this, the Director will:

 

  • Co-design and deliver programming for youth transitioning to college resulting in college enrollment; successful transitions to college; and persistence.
  • Design and deliver academic resources for BBBS Mentors (“Bigs”) to support Littles’ academic/career transitions, including trainings, communications, and online resources.
  • Develop and improve academic resources for parents.
  • Provide direct support and resource referrals to students transitioning to college or career.
  • Manage external partnerships, both seeking new partnerships and sustaining existing partnerships with colleges and nonprofit organizations.
  • Develop and maintain relationships with key stakeholders, thought leaders, and strategic partners in the mentoring, education and youth development field to stay abreast of relevant trends.  Collaborate with other education related organizations to expand education resource and referral network.
  • Develop and execute communication strategies to reach, attract, and engage youth.
  • With other agency departments, develop and utilize standard metrics and evaluation tools for all education programming, including surveys and primary source materials to analyze data, determine trends, improve programs and assess impact.
  • Contribute to the development of funding proposals and reports.

 

 

 

QUALIFICATIONS:

  • Master’s Degree in Education, Social Work, Public Administration, Public Policy or related field
  • 3+ years in a department leadership role; proven leadership and organizational abilities
  • Experience working with Colleges or Universities
  • Knowledge of NYC Department of Education a must
  • Organized professional with superior written, verbal, presentation, and computer skills, understanding of project management strategies, strong time-management skills, ability to work efficiently and effectively in a deadline-driven fast-paced environment
  • Communicates well with diverse groups of people; ability to work effectively with parents and volunteer mentors
  • Ability and willingness to work weekday evenings, select weekends and travel to local college campuses

 

 

HOW TO APPLY:

 

Please submit your resume and cover letter to bbbsresume@bigsnyc.org . In the subject please put “Director, College and Career Success”. Resumes submitted without a cover letter will NOT be reviewed. No phone calls please.

 

 

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Associate Program Manager

TITLE: Associate Program Manager DEPARTMENT: Community Based Mentoring

SUMMARY

Big Brothers Big Sisters of NYC seeks a service oriented Associate Program Manager to join our proven evidenced-based, community-based mentoring program. The Associate Program Manager is responsible for facilitating high quality, high impact relationships between mentor-mentee pairs. The ideal candidate has at least two years’ case management experience and is a dynamic communicator with a desire to learn more about how mentoring has the power to change lives. Responsibilities include supporting mentoring relationships between adult volunteers and youth; advising mentors, mentees and parents through on-going support and supervision; facilitating group activities that promote stronger mentoring relationships and support youth goal achievement; providing resources and referrals to youth, volunteers, and parents; and conducting intake interviews and assessments of youth applying to the program.

RESPONSIBILITIES:

  • Supervise a caseload of clients and volunteers to achieve mutually successful mentoring experiences.

  • Provide on-going phone, email and in person supervision and support to mentors, mentees and parents.

  • Maintain and document professional records of all supervision contacts.

  • Monitor closely for safety, program compliance, goal achievement and program satisfaction; immediately

    address and resolve issues that may arise.

  • Regularly evaluate youth clients based on agency guidelines and specific program goals to assess

    outcomes.

  • Lead educational and recreational group activities and/or special projects for mentoring pairs and parents

    based on emerging needs.

  • Act as advocate for youth and families by providing referrals, crisis intervention, and other additional

    resources.

  • Conduct client and parent psychosocial interviews, write assessments and collect supporting information

    from collaborating agencies, schools, etc. to determine disposition based on eligibility, needs, goals, and/or

    acceptance for agency services.

  • Identify and communicate qualitative and quantitative success within the organization.

  • Perform other agency and program related duties as needed.

QUALIFICATIONS:

  • §  Education: Bachelor’s Degree Required in Human Services, Psychology or Social Work

  • §  Experience: At least 2 years’ case management and experience working with youth preferred

  • §  Commitment to helping children achieve success in life

  • §  Strong interpersonal skills and ability to communicate verbally and in writing to individuals and groups

  • §  Ability to provide effective interviewing, assessment and case management skills

  • §  Ability to comply with applicable child safety requirements

  • §  Ability to promote an inclusive, welcoming, and respectful mentoring environment that embraces diversity

  • §  Excellent organizational skills, ability to manage caseloads and effectively work with clients

    HOW TO APPLY:

    Please submit your resume and cover letter with salary requirements to bbbsresume@bigsnyc.org . In the subject please put “Associate Program Manager”. Resumes submitted without a cover letter will NOT be reviewed. No phone calls please.

  • §  Must be proficient in MS Office: Word, Excel, & Outlook

  • §  Bilingual skills English/Spanish is a plus

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Operations Assistant

TITLE:  OPERATIONS ASSISTANT

PROGRAM:      Administration/Operations

REQUIREMENTS:

Education:       High School Graduate; some college preferred

Experience:     1-2 years related experience

Skills:               Outgoing personality, knowledge of phone systems, organization skills with ability to multi-task, knowledge of building procedures.

TYPE:                           Part-time, 18-20 hours per week

RESPONSIBILITIES:

  • Maintain conference room facilities and prepare same for multi-purpose uses.
  • Ensure that café and custodial supplies are stocked in all relevant areas. 
  • Transport and store agency archives at storage facility.
  • Answer all telephone calls at front desk and direct same to appropriate staff.
  • Greet and screen all visitors.
  • Sort all incoming mail and drop off mail as needed to mailbox or post office.
  • Operate postage machine, stamp, and process all outgoing mail.
  • Log in all in-coming mail/packages and direct to appropriate staff.
  • Communicate with messenger companies for pick-ups.
  • Refill all copiers with paper when necessary.
  • Schedule and confirm conference room usage for staff.
  • Collect necessary background paperwork and supporting documentation from candidates.
  • Assist other departments with events, mailings, etc. (supervisor approval required).
  • Some lifting of boxes up to 30 pounds required.

 

HOW TO APPLY:

Please submit your resume and cover letter to bbbsresume@bigsnyc.org . In the subject please put "Operations Assistant". Resumes submitted without a cover letter will NOT be reviewed. No phone calls please.

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Manager of Institutional Giving

TITLE:                           Manager of Institutional Giving

DEPARTMENT:                  Development

REPORTS TO:                   Vice President of Philanthropy

PRIMARY PURPOSE FOR THE POSITION:

Big Brothers Big Sisters of New York City (BBBS of NYC) recently launched its new five-year strategic plan, which seeks to deepen the impact of its youth mentoring programs for New York City’s disadvantaged, at-risk youth (ages 7-18). BBBS of NYC is looking to hire a Senior/Manager of Institutional Giving to assist the Vice President of Philanthropy in managing the day-to-day fundraising activities of the organization as it looks to grow its foundation donor portfolio. The ideal candidate will have the ability to think programmatically and translate program strategy frameworks into compelling proposals and impact reports for institutional funders. This is a great opportunity for an individual with programmatic and writing experience looking to manage a portfolio of institutional donors at the four to five-figure level, and as well as gain experience in managing government contracts (federal, state, and city).

 

PRIMARY RESPONSIBILITIES:

Proposal Development and Grant Writing

  • Work with Program and Quality Assurance to write grant proposals and impact reports, and with Finance to develop program budgets and budget reports.
  • Work with Program, Finance, and Quality Assurance to gather data, information, and supporting documentation required to prepare and submit funding requests and grant reports.

Prospect Research

  • Conduct prospect research to identify new foundation and government funding opportunities that align with the organization’s mission, initiatives, and programs.

Grants Management 

  • Track and manage all proposal/reporting deadlines, submissions, and status updates within Raiser’s Edge.
  • Inform relevant staff of awarded foundation grants or government contracts, deliverables, and reporting requirements and deadlines.
  • Manage and draft acknowledgments when grants are awarded, and funding is received.

Other

  • Develop an in-depth understanding of BBBS of NYC’s strategic plan, initiatives, and programs.
  • Stay informed of current issues and trends in mentoring, youth services, and philanthropy.
  • Perform other duties as assigned.

 

REQUIREMENTS:

  • Bachelor’s Degree with 4-5 years of grant writing experience required, preferably in the social service sector; prior program and/or youth mentoring/development experience a plus.
  • Must be a strong writer with proven ability to develop high-level, compelling proposals with a theory of change lens; ability to quickly synthesize complex ideas and align them with funder priorities.
  • Detailed oriented with strong project management skills in planning, prioritizing, and coordinating multiple projects simultaneously while meeting deadlines in a fast-paced environment. Must be flexible and open to changing needs and priorities.
  • Experience and comfort with budgets and quantitative data is preferred.
  • Experience with government contracting processes and various funding streams (federal, state, city) is preferred.
  • Excellent research, analytical, communications, and customer service skills.
  • High level of confidence and ability to work independently as well as within a team structure; proven ability to work well with diverse groups of people in different departments and functions.
  • Proficiency in Microsoft Office and Raiser’s Edge (or similar donor relations database system).

 

HOW TO APPLY:

Please submit a cover letter highlighting your major achievements relevant to this position, a resume, and writing sample (no more than 5 pages) to bbbsresume@bigsnyc.org. Please include “Manager of Institutional Giving" in the subject line. Applications without a cover letter and writing sample will NOT be reviewed. BBBS of NYC is an Equal Opportunity Employer and strongly encourages women, people of color, LGBTQ+, persons with disabilities, and immigrants to apply. No phone calls please.

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Director of Recruitment and Outreach

TITLE:                        DIRECTOR of Recruitment and Outreach

REPORTS TO:         Chief Program Officer

REQUIREMENTS:  Advanced Degree in Human Services or Business Development

 

SKILLS:         Public Speaking, Management, Organizational, and Leadership Skills.  Knowledge of Mentoring in NYC.  Experience working with volunteers. Must be flexible with time and willing to travel.

 

DESCRIPTION:       Overall responsibility to build and maintain a balanced outreach campaign based on the needs of the agency.  Increase the flow of targeted priority volunteers and families for mentoring services.    

           

RESPONSIBILITIES:

  • Develop the agency’s recruitment strategies
  • Supervise a team of 2 staff and 2 Civic Corps members
  • Focus on building community and corporate partnerships for recruitment and program activities
  • Build on successful recruitment strategies
  • Regularly interface with program staff to establish volunteer and family needs
    • Coordinate and plan outreach events
  • Develop new recruitment strategies
  • Oversee volunteer affinity groups
  • Manage Civic Corps contract
  • Conduct volunteer orientation sessions
  • Other duties as assigned
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Big Brothers Big Sisters of NYC is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability with respect to employment opportunities.EO/AA Employer. No phone calls please.